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WhipSocket Technologies utilizes the
BurstNET Data Center in Scranton, PA
for all of our co-location, and
dedicated server needs. Below is
information about the BurstNET
Network. All of our servers on their
network have had a 100% uptime for
four months. BurstNET provides high
quality support, and monitoring of all
of our servers and alerts us the
minute something goes wrong so that we
can take immediate action to remedy
the situation before any downtime
occurs.
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The 11,000 square foot BurstNET™
Data Center facility contains
everything needed to ensure your
mission-critical Internet
operation is functioning at the
highest performance levels. A full
list of features/services in usage
in the Network Operations Center
is found below.
For more information about the
datacenter, please contact us
directly by emailing us at
sales@whipsocket.com.
NETWORK OPERATIONS CENTER FEATURES
Environment
Precision-controlled raised floor
air conditioning systems protect
and cool mission-critical servers
and equipment in the Network
Operations Center. The facility is
controlled by dual 30-Ton APC™/Airflow™
triple-compresser redundant
systems. These systems provide a
virtually dust-free and
particle-free computing
environment, with temperature,
humidity, and air-quality
regulation.
Security
Restricted access to the Network
Operations Center is monitored by
qualified personnel 24 hours a
day, every day. Visitors and
clientele are only allowed on-site
if escorted by Network Operations
Center staff. The entire Network
Operations Center is monitored,
ensuring prompt response and
thorough coverage to fire or
security alarms. We supply all our
Network Operations Center
customers with advanced firewall,
encryption, intrusion detection
and other security measures.
BurstNET™ maintains a full digital
video surveillance system of the
Network Operations Center, with
full on-site and off-site
recording.
Failsafe Power Supply
Our Network Operations Center
currently has 800amps 480V
(3200amps 110V) 3-Phase power
currently available from PP&L™
(Pennsylvania Power & Electric).
The facility is currently backed
up and protected by 150KVA Liebert™
and 160KVA Powerware™ 9135
facility-wide UPS (Uninterruptible
Power Supply) systems, which feed
PDI™ & Liebert™ PDU (Power
Distribution Unit) systems. In a
very rare case of utility outage,
our Cummins™ 250KW deisel
generator starts automatically,
taking over for the UPS systems
and supplying all necessary power
for the facility. The generator
interfaces to the power grid thru
an Asco™ 7000 automatic transfer
panel. The generator is powered by
a 500 gallon fuel tank, capable of
running without refueling for
approximately 80 hours.
Backup Systems
BurstNET™ automatically provides
backup data services to all shared
hosting solutions clientele.
Services are also optionally
available to all dedicated and
co-location clientele. BurstNET™
utilizes backup hard drives on
each individual server to store
backups. Linux systems store
zipped copies of server system
files and client data files, for
simple server rebuilding. Windows™
NT/2000 servers store full image
backups (identical copy of
operating system and data at time
of backup), for full system
restoration. Off-server and
off-site backup services are
available as well.
24x7x365 Monitoring
The Network Operations Center uses
industry-standard SNMP (Simple
Network Management Protocol) and
provides round-the-clock
monitoring of all hardware,
including routers, switches, UPS
systems, and servers. The Network
Operations Center also monitors
power, environmental factors (such
as temperature and humidity),
generator status, and network
connectivity. All critical
services/ports can be monitored,
including FTP, HTTP, SMTP, HTTPS,
SSH, TELNET, and POP3. We provide
network monitoring of the Local
Area Network, Internet
connectivity (all routers,
switches, and wiring), and the
Internet backbone via MRTG. Our
close and constant communication
with our upstream backbone
providers ensures that our
customers have constant access to
high-performance Internet
connections. Failure on any
monitoring service results in
audible alarms, LAN messages, and
alerting our staff paging system.
BurstNET™ offers remote cold boot
hardware for dedicated server and
co-location clients, with private,
password protected, web based
access.
Hardware
The Network Operations Center
utilizes ONLY top name brand
hardware. The network is centered
on a Cisco™ GSR12000 Border
Routers, and Cisco 7206VXR Core
Routers, connecting via Gigabit
Ethernet (1000mbps) to the Hewlett
Packard™ Procurve™ 4108GL &
Extreme™ Summit™ 4 primary
switches. Hewlett Packard™
Procurve™ & Extreme™ Summit™ 48
managed switches comprise the
power and stability of the
network, operating at 100mbps
switched ethernet speeds. Hardware
utilized in the facility is
comprised of name brands,
including the following: Intel™,
Asus™, Abit™, AMD™, 3Com™, Hewlett
Packard™, Adaptec™, Cisco™, Tekram™,
Kingston™, Micron™, Crucial™,
IBM™, Maxtor™, Western-Digital™,
Seagate™, Quantum™, Fujitsu™,
Realtec™, Belkin™, & Lucent™. APC™,
Tripp-Lite™, Compaq™, & Liebert™
UPS Systems provide the power
backups, along with a Cummins™
generator system. Facility
monitoring is provided by a
Panasonic™ WD-500 Digital Video
System over Sony™ & Panasonic™
CCTV cameras.
Software
The Network Operations Center
utilizes the Red Hat™ Linux
operating system on the majority
of servers present. Red Hat™ Linux
is a highly configurable system,
and well known for speed and
stability. Red Hat™ Linux servers
have been documented to remain
operating for up to one year at a
time without even requiring a
reboot. The Apache™ Web Server
nicely compliments the Red Hat™
Linux Operating System. The
majority of remaining servers
operate on the Microsoft™ Windows™
NT/2000/2003 operating systems,
with Internet Information Server™
Web Server. Microsoft™ Windows™
NT/2000/2003 provides a system
that simplifies database,
application, and visual effect
programming. BurstNET™ also
supports FreeBSD™, Mandrake™,
Slackware™, Turbo Linux™, & Debian
Linux™.
Connectivity
The network is connected via
Gigabit/OC12 (1000/622 mbps) fiber
connections to Commonwealth
Telephone™ (CTSI™), NorthEast PA's
2nd largest Telco, and XO™
Communications (pending). Verizon™
(Formerly Bell Atlantic PA) and
PPL Telcom™, (a sub-division of
Pennsylvania Power & Electric™ -
PPL™) fiber is also available in
the facility. The network
currently connects BurstNET POPs
(Points of Presence) in Scranton,
Wilkes-Barre, & Philadelphia, with
others to be completed shortly.
BurstNET™ transit is provided via
Gigabit Ethernet (1000mbps) from
Level3™ (http://www.level3.com),
BTN Access™ (http://www.btnaccess.com),
MFN™/AboveNet™ (http://www.mfn.com),
& XO™ Communications (http://www.xo.com)(pending).
For redundancy, BurstNET™ is
currently running BGP4 (border
gateway routing protocol) to
maintain the speed and uptime. If
one backbone line goes down, it
will balance the load to the
other(s). If one line gets
congested, it will load balance
the traffic. BurstNET™ is
currently negotiating with major
backbone providers to open POPs in
the BurstNET™ Scranton PA
facility. BurstNET™ is currently
the only major data center/co-lo
facility within 60-75 miles of the
Tier-3 Scranton/Wilkes-Barre PA
USA Metro Area.
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